1. Introduction
Chateau and Shore Travel LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, disclosed, and protected when you visit our website, www.chateauandshore.com, or use our services.
2. Data Collected
We may collect and process the following information:
Contact details (such as your name, email address, phone number); Booking and travel preferences; Payment information; Communication history with our team; Technical information (IP address, browser type, device information, cookies).; Any data you choose to provide through inquiry or booking forms.
Contact Form
Information submitted through the contact form on our site is sent to our company email, hosted by Google.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
Our website uses cookies and similar tracking technologies to improve your experience, track site usage, and deliver personalized content. You may choose to disable cookies through your browser settings, but this may affect certain functionalities.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Security Measures
We maintain administrative, technical, and physical safeguards to protect your personal data from loss, misuse, and unauthorized access or disclosure.
7. Your Data Rights
Depending on your location, you may have the right to: Request access to, correction, or deletion of your personal data; Withdraw consent to data processing or opt out of marketing communications; Contact us to exercise these rights at hello@chateauandshore.com.
8. Children’s Privacy
We do not knowingly collect personal information from children under age 13. If you believe a child has provided us with personal data, please contact us immediately
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy. Changes will be posted on this page with a revised date at the top. Please review periodically for updates.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@chateauandshore.com.
